Crisp Voices Blog

New Video Showcases Crisp Rich Media Mobile Advertising Campaigns

12 Jul 2010 - Tamara Gruber

 It has been a huge year for Crisp Wireless, launching new mobile rich media ad formats and rolling out campaigns both in-app and across the mobile web on iPhone, Android, and iPad.  We've made a short video showcasing our various ad formats and rich media capabilities, including campaigns from Intel, Ford, VH1, Stanley, and more.  These campaigns ran across our premium publisher partner sites and apps including CNN, CBS,, Popular Mechanics, Myxer, and more.  Check it out:



Mobile Advertising Examples from Crisp Wireless from Crisp Wireless on Vimeo.

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Estee Lauder Lets You "Erase the Wrinkles" on Mobile

10 Jun 2010 - Tamara Gruber

Setting out to promote its new Perfectionist [CP+] wrinkle filler, Estee Lauder worked with Crisp Wireless to create an interactive ad for the iPhone that allows users to play a game of erasing wrinkle lines directly within the ad. The campaign ran on Myxer, the leading mobile entertainment and personalization destination. Myxer's media-hungry audience matches well with the interactive nature of the ad, which was measured using engagement metrics, including expansions and interactions.

The campaign consisted of a top position banner than expanded to full screen.  When rotated, consumers could tap-to-play the game.  By rubbing their finger over the screen, viewers erased brow lines.  A demonstration can be seen in the following video: 

Estee Lauder Erase the Wrinkles Campaign from Crisp Wireless on Vimeo.

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Best Practices in Mobile Video Advertising

10 Jun 2010 - Xavier Facon

 The release of the iPad, the roll-out of 4G wireless networks with greater bandwidth, and the common availability of unlimited data plans are all driving the consumption and demand for mobile video.  Overall, the number of mobile video users is predicted to increase to 95 million by 2015. 

It is also becoming easier to produce and distribute mobile video.  More mobile phones are in market that support video standards such as the H.264 codec, often represented via HTML5.  This codec balances processor requirements, (battery life,) video quality and content size very well. HTTP Live Streaming technology now makes it easier to deliver dynamic pre/mid/post-roll advertising on Apple devices as well as video streaming via a basic web server infrastructure.  The maturing technology increases available content, expands the audience for mobile video and makes it a more attractive mode of advertising. The advertiser can even reuse online video for mobile creative, driving down production costs.  

However, mobile video has not become the norm just yet.  Today nearly 50% of consumers are using mobile phones that do not support video.  As smartphones continue to become the majority, this balance will shift.

As consumer’s demand for mobile video increases, Crisp Wireless advertisers have increased their interest in mobile video advertising.  Advertisers are looking to use mobile video particularly with the iPad because of the uncompromising experience the device provides.  Also, HTML5 allows for advertisers to embed the video window and provides APIs that give control and tracking capabilities surrounding activities around video play. This week, Apple announced the iPhone 4 with the new iOS 4. We expect this extremely high screen resolution (326 dpi) device to further improve advertiser demand for video.  

Some best practices to consider if you are thinking mobile video advertising are as follows:

  • Appropriately encode your video for the type of internet connection you will be utilizing
  • Many mobile screens have a 1.5:1 aspect ratio, different from TV 4:3 or movie 16:9, so avoid pillarboxed and letterboxed viewing
  • Leverage all of capabilities of the device you will be advertising on
  • Avoid fast moving action, small text, and dark shots when creating a mobile video advertisement

In addition, some different formats to consider when designing a mobile video ad include:

  • Click-to-video: Link from banner direct to video
  • Ad with video: Video embedded in a full page ad, only as part of the creative
  • Bumper: Very short video before or after other content
  • Pre-roll: Typically about 15 seconds of video commercial before other video
  • Mid-roll: Same during content
  • Post-roll: Same after content

The outlook of mobile video advertising is filled with potential thanks to the iPad and similar devices allowing advertisers to embed videos and smartphones that support the tap-to-video format.  As more and more smartphones support HTML5 video, costs will continue to deflate, eventually creating a CPM based model for mobile video ads. Premium content providers will continue selling sponsorship advertising for apps, encompassing mobile video ads. 

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Metrics Matter: Brand Advertisers Need to Go Beyond the Click

7 Jun 2010 -

 Mobile advertising is highly effective, but measuring that effectiveness has been far too difficult.  The reasons are well documented: multiple devices, online reports don’t translate to mobile, what you can measure technically varies from online given different forms of interaction (e.g. no mouseover), lack of standard definitions, etc.

In Phase 1 of Mobile Advertising (pre-2010), this lack of post-click analytics was fine; ringtone and other direct response advertisers simply wanted to sell product and could care less about engaging the user.  But brand advertisers demand more – they want to know detailed information about how their campaigns perform well after the click (or tap).

It was good to see Kathryn Koegel call out Steve Jobs in Ad Age for talking about CTR (click-thru rate) as the way to measure iAd effectiveness.  As she points out, "just admit it's a DR (direct response) business based on gaming and not some kind of brand engagement play as his ad examples showed.  We all know about the fallacy of clicks as a pure measure of ad impact."

Crisp tracks metrics that matter to brands, and does so across platforms and devices.  It’s probably the most important thing we do – delivering a unified report to enable agencies to measure their campaign’s effectiveness and optimize on the fly.  Once dominated by performance ads, more and more mobile sites and apps now feature ads from Fortune 500 marketers.  These top brands realize the importance of reaching their target audience on the most personal of devices.  And now that they can track interactions like display time and video plays or incorporate games and surveys into mobile ads, they are hooked.

Emotion and magic are great for press events, but that’s not why brands are flocking to mobile.  It’s all about the metrics.

Contact us if you’d like to see a sample report.

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Swiper no Swiping! A Response to the ClickZ Review of Wired's iPad App Advertising

1 Jun 2010 - Tom Limongello

ClickZ to my knowledge is the first site to dedicate a 10 minute video (see below) to reviewing mobile ads. The fact that they reviewed only the Wired iPad app advertising in itself is worth noting in terms of how important the iPad is to advertisers and publishers. Since the video is long I’ll boil it down for you, they were unhappy with the lack of interactivity, and since there were so many ads in the app, and because print ads are not by nature interactive, it was probably really difficult for Wired’s sales team to do much. We’ve been a part of the process of digitizing print ads for iPad apps over the past two months and we thought it would be great to do a deeper dive into what’s in the Wired App and offer some perspective, pointers and thoughts on how advertisers could do better.

Whoa There.
It’s not easy to change creative without creative direction and it’s not easy to make an ad digitally rich unless you’re given the right assets--but, it’s not impossible. Although the ClickZ review was all about the negatives, I would give HBO, eTrade, and Lea & Perrins points for their creative use of gallery buttons. Ads like Lea & Perrins full page ad with hotspots make a flat print ad into something highly interactive. Also, leveraging learnings from mobile content delivery, we’ve been proponents of galleries because it takes big sets of content and makes it bite sized. If you play with the Lea & Perrins ad you are getting 12 recipes – however they are laid out with 12 buttons, and this much more fun to tap through than a list, especially because the text changes quickly using CSS + JavaScript transitions.
Swiper no Swiping!
Content is King, and what we’ve learned at Crisp is that as we work with App developers who leverage the Swipe feature, is that we cannot count on using swipe as a gesture within advertising. If mobile devices are about vertical scrolling, the iPad is about horizontal swiping. As Swiper the Fox might say to Dora the Explorer "You'll never find it now! Ha, ha, ha!!"
Note: we’ve also learned that swiping content does not load as fast as tapping for content, because Apple’s gestural technology is not smart enough to start loading at the beginning of a swipe, so quick taps onto a navigation arrow will actually perform the request to either the local file or to a server faster in every case.
Follow the Arrows
Intel and HBO got dings for not offering readers a clue to find the rest of their ads. Without adding navigation buttons on the creative it would be nearly impossible for users to know that there were three panels for each of these ads. Why is that? Well because the Wired iPad app uses horizontal scrolling, they decided to offer vertical scrolling to show the rest of the ad content. Other than us reviewers of ads, will anyone else ever change their behavior to see ad content?
Danger Zone
Samsung only offered a full screen in portrait, which looks bad in landscape. You have a choice here, offering a cube-sized creative in the safe zone, anything smaller than 660x660, would have saved Samsung.  In the absence of the right sized creative you need to offer something different in landscape than you do in portrait. Even if it doesn’t fit the screen perfectly, it’s better to make it look like you are doing it on purpose rather than just have the wrong sized ad swirl down the whitespace well when you turn your iPad to landscape. 
The punchline also got lost in the rotation on the Heineken ad. Heineken gets points for having a call to action for rotation, and offering ‘can I touch’ in portrait and ‘yes you can’ in landscape. However, you cannot touch anything in the ad. Hmmf.
Link-in, not Link Out
Most advertisers with embedded links didn’t use webview, so they left the app to show a microsite rather than render the landing page in the app. Use the webview.
What do you get the advertiser that has nothing? ClickZ offered a wake up call to Tissot who did not even put their website link in the ad, but clearly leveraged ‘connectivity’ in the ad copy, so it looked like they were paying lip service to interactivity. 
No Tracking, no Interactivity
Giving agencies the benefit of the doubt, they may have said, ‘Why do I want to offer cool features if I can’t track them?’ Does your iPad app have an SDK that can handle rich media interactions and offer dynamic reporting? We suggest using our HTML5 open web standards approach because it can leverage the same rich media as you serve on mobile web, iPad safari and even on your desktop site. 
The takeaway for me is that mobile advertising is now getting the spotlight, and the size of the creative is now full page, which is bigger than any digital creative we’ve ever seen before. There’s a bigger opportunity and a bigger margin for error.

[Title inspired by Dora the Explorer's Fox nemesis named Swiper (credit for the reference, Nathan Carver)]
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