Metrics Matter: Brand Advertisers Need to Go Beyond the Click
7 Jun 2010 -Mobile advertising is highly effective, but measuring that effectiveness has been far too difficult. The reasons are well documented: multiple devices, online reports don’t translate to mobile, what you can measure technically varies from online given different forms of interaction (e.g. no mouseover), lack of standard definitions, etc.
In Phase 1 of Mobile Advertising (pre-2010), this lack of post-click analytics was fine; ringtone and other direct response advertisers simply wanted to sell product and could care less about engaging the user. But brand advertisers demand more – they want to know detailed information about how their campaigns perform well after the click (or tap).
It was good to see Kathryn Koegel call out Steve Jobs in Ad Age for talking about CTR (click-thru rate) as the way to measure iAd effectiveness. As she points out, "just admit it's a DR (direct response) business based on gaming and not some kind of brand engagement play as his ad examples showed. We all know about the fallacy of clicks as a pure measure of ad impact."
Crisp tracks metrics that matter to brands, and does so across platforms and devices. It’s probably the most important thing we do – delivering a unified report to enable agencies to measure their campaign’s effectiveness and optimize on the fly. Once dominated by performance ads, more and more mobile sites and apps now feature ads from Fortune 500 marketers. These top brands realize the importance of reaching their target audience on the most personal of devices. And now that they can track interactions like display time and video plays or incorporate games and surveys into mobile ads, they are hooked.
Emotion and magic are great for press events, but that’s not why brands are flocking to mobile. It’s all about the metrics.
Contact us if you’d like to see a sample report.
Mobile Rich Media and Metrics Were the Buzz at IAB Mobile
17 Jul 2009 - William Nann The turnout at the recent IAB Mobile event in NYC demonstrated the seriousness with which mobile advertising is being viewed by leading brand agencies. From my impressions at the show, and reviewing the Twitter stream later, the major themes were “beyond the banner” advertising and mobile advertising effectiveness.
Beyond the Banner
While the dancing dude from the Dockers shakeable ad captured the audience’s attention, an overlying theme of the conference was rich media or beyond-the-banner ads. In-app and mobile web advertisers are leveraging the power of the smart phone experience to offer ad units like click-to-video, full-page interstitials, location-aware ads, and accelerometer-leveraged ads like the Dockers example. Whether it is the novelty or the interactivity of these ads, it was clear from the presentation, and our experience, that beyond-the-banner campaigns are generating metrics that surpass those of online campaigns.
Mobile Advertising Effectiveness
Another highlight of the panels was Microsoft’s presentation, which shared the results of a recent Dynamic Logic study on mobile advertising effectiveness. The study showed a 200 percent lift in brand favorability and 140 percent increase in purchase intent. Medialets also compared the results of an online campaign with an in-app mobile ad campaign and found that online, consumers interacted with the video ad for an average of 12 seconds compared with 42 seconds on mobile. The Weather Channel, Jumptap, ESPN and others all discussed significant CTRs and conversion metrics on mobile.
Each of these topics points to the evolving maturity of the mobile advertising market. ESPN pointed this out best with some fairly strong opinions about the role of premium publishers in selling and delivering these rich mobile campaigns. Brian Colbert, Director of Mobile Ad Sales for ESPN, felt that mobile has achieved scale and called mobile ad networks premium publishers’ “biggest competition.” Of course, at Crisp we couldn’t agree more, which is why we collaborate with premium publishers to empower their digital teams to sell mobile and achieve maximum revenues (see our blog post.)
Next up, DigiDay Mobile and ThinkMobile in September. Going? Send us a tweet and let us know so that we can meet up.